Travelers on a budget may be familiar with Spirit Airlines. Spirit is the “ultra low-cost carrier” doing everything it can to drive its ticket prices as close to zero as possible. The no frills flight experience includes seats that don’t recline, tray tables barely bigger than a deck of cards, and leg room so scarce it would make a dwarf feel tall. For customers who don’t mind being treated like a piece of shipped meat, Spirit airlines is a great budget option.
What’s the catch for that dirt cheap flight? The fees. Forget charging for checked bags, Spirit charges for everything!
If it’s bigger than a backpack, get ready to pay $35 for it. And you better pay that online, because if you try to sneak it passed the gate agent, you’ll be slapped with $100 carry on fee.
And the fees continue:
- Want some water during your flight? That will be $3 sir.
- Want to choose your seat? That’ll be $5 per seat.
- Lose your boarding pass? We’ll print one right up for you, for only $10.
The fee system has worked well enough to make America’s most hated airline also its most profitable one. Despite racking up customer complaints at 3 times the pace of next airline, Spirit’s margins, profits, and stock prices have soared.
To beat Spirit at their own game, there’s one fee to avoid. Customers willing to go the extra mile to fly the extra miles (for cheap) have one secret weapon in their arsenal.
The Passenger Usage Fee
Spirit is pretty clear about most of their absurd fees, but there’s one fee they try to sneak under the radar. It’s called the Passenger Usage Fee.
The passenger usage fee is controversial, to say the least. It’s is so well hidden that I’m embarrassed to admit I flew on Spirit for years before I even realized what I was throwing my money away on. Apparently, I’m not alone, as Spirit is now facing a class action lawsuit for the practice, and was previously fined by the Department of Transportation for misleading customers. But fear not, you’re about to be in the know.
The “Passenger Usage Fee” is what Spirit calls their online booking fee, or as I like to call it, “The Completely Ridiculous and Unheard of Ripoff Fee.” It costs $17.99 EACH WAY, so if you’re flying roundtrip, the fee will total $35.98.
This fee is also completely avoidable. By purchasing your ticket at the airport, at Spirit’s ticket counter, you will waive this online booking fee.
Just park in the airport’s one hour parking, walk inside, and buy your ticket the old fashion way. BOOM! Saved $36. Like magic.
If you’re flying with a family of four, you’re looking at $143.92 of savings. Talk about a return on investment for that one hour parking spot.
Better yet, convince a friend to come with you on vacation, then convince said friend how you can save them $36 if they just drive you to the airport. No paid parking required!
These savings are nothing to sneeze at, and in many instances this little hidden charge makes up the bulk of Spirit’s flight costs. I know what you’re thinking, and yes, it is possible to use this trick on one of Spirit’s $34 fares to buy an airplane ticket for only 15 bucks! At least that’s what I was thinking.
Getting a 30% Discount in 10 minutes
For my vacation to Florida back in January, this fee accounted for nearly 30% of my ticket price!
As the Money Wizard, not only do I love saving money, but it’s also my job to research ways to save you money. Put simply, this was one experiment I was happy to throw myself into.
I first noticed that none of the fines or class action lawsuits have phased spirit in the slightest. In fact, Spirit has actually made the fee even more hidden since I started researching this article.
The website no longer breaks down the “base fare” during the first step of booking. Instead, you have to get past the rental car AND hotel options before you can expand the flight price to show that tiny line of microscopic 6 point font.
I took a mental note of their attempted highway robbery and added a trip to the airport onto my to-do list. A week later, I found myself near the airport. (I waited until the trip was convenient to me, in order to save money on gas and maximize my return on savings)
I parked in the $5 one hour parking lot, followed the signs for Spirit airlines, and soon arrived at the ticket counter. On my visit there were two people in line checking bags, but hey, even if I waited an hour to save $31, that’s still a better wage than my day job.
Luckily, I didn’t have to wait an hour. Less than a minute later and I was at the counter, buying my cheap tickets to Florida. Without a $36 fee. Fast, painless, and totally worth it.
Try it out!
UPDATE: I’m now 2 for 2 on saving serious cash using this trick. Just last week the girlfriend and I saved $70 on two round trip tickets, which was enough for a free hotel night where we are going. Ahh, I love beating the system.
Related Articles:
Felicity says
I never would have thought of this!
It looks like if you tried to book on the phone, it would be even more expensive than online. From their page: “If you’d like to book a Bare Fare™, change or cancel a reservation, or manage travel, we recommend using Spirit.com – it’s cheaper too! If you have an issue you can’t resolve here, one of the numbers below should suit your needs.”
Unfortunately the airport is a bit of a trek away and through some nasty traffic, but it might still be worth it for 2+ fares.
The Money Wizard says
Felicity, I am amazed you were even able to find a phone number! Customer Support is definitely NOT Spirit’s strong suit.
But yes, make your reservation via phone and prepare to pay a $35 fee on top of the $18 passenger usage fee. Ridiculous right? Check here for a complete list of Spirit’s fees, and brace yourself for the absurdity.
Just even more reason to beat Spirit at their own game by booking at the airport!
Barbara knannlein says
Can you go to airport and buy advance tickets to avoid the fees
The Money Wizard says
Yes, any fare available on the Spirit website is available at the airport ticket counter. Even if it’s months in advance.
Tim says
The number to reach Spirit Airlines is not posted. I would love to have it for when the ” something” happens. As it always does happen. thanks. Tim
Tammy says
Spirit Airlines 801 401-2222 😁
C says
If you live more than 100 miles from the airport does the drive there and back cost more than the passenger usage fee?
The Money Wizard says
Probably not. Cost per mile driven, when considering fuel costs, oil changes, tire wear, etc. for most cars is around 25-50 cents. At 200 miles round trip, this is probably not profitable for you unless you’re buying round trip tickets for a massive family.
Mark D. says
Can I buy tickets for my whole family, or do the adults all need to be there to show ID for purchase?
The Money Wizard says
You should be able to buy for your whole family. I’ve successfully bought tickets for me and the girlfriend without her there. I just had to provide her name and birthday.
JR says
Do I have to buy the ticket at the SAME airport I will be departing (or arriving) for the trip? Or will any airport with a Sprit Airlines counter work?
The Money Wizard says
I bought mine at the same airport, but I believe any should work.
Timothy OCallahan says
So what is the number of spirit airline? Thanks
Josh says
Is the 9 fare club worth the cost?
Jeffrey says
It can be , if you KNOW that you’ll use it in the coming year. We got round trip to from Detroit to Vegas for 5 of us for under $250 ! Previous years was not worry it though.
MPL says
Any way to find out EXACTLY what the fare is at the airport before you go there ?
Or is it always the online fare (at the time) minus the passenger usage fee ?
In other words is it possible the fare at the airport is significantly different than the online one ?
Thanks
The Money Wizard says
The fare is exactly the online price, minus the passenger usage fee.
The only way it would be different is if the online fare changed during your drive to the airport.
Just to be safe I took a picture of the online price and quoted it to the ticket counter when explaining which flight I wanted.
Adrianna says
Im interested in knowing if the the Bare Fare is vaild at the airport or is it just the regualr fare that is valid. Also, if you buy at the airport can you pay for luggage or do you pay for it online at the same cost ?
TIM says
WHATS SPIRITS NUMBER?
nicholas says
Can you use the discount codes such as the 90PCT off code for today at the airport or are those codes only for online?
MM says
Good tip! And wait at the cellphone lot or shopping center parking lot to avoid any parking fee, if that’s available.
Tim O'Callahan says
Still looking for Spirit’s number
EN says
I would love to try this! Do you know if they will use coupon codes that are posted on the website? For instance, there is a 75% off coupon code deal going on right now (75PCT).
Tim says
Mr. Money Wizard,
For God’s sake can you please post the number for Spirit Airline.
The Money Wizard says
http://lmgtfy.com/?q=spirit+airlines+phone+number
🙂
Susie says
This is October 2018. Is this still true?? Can you get tickets at the airport for discount fee?? Or is this old information?? Thank you
The Money Wizard says
Yep!
And Spirit recently increased their passenger usage fee to at least $39.98 round trip. So, this is an even bigger savings opportunity than before! Article update coming…
Mari says
Well that’s good to know. Because they charge $10 now to print your boarding pass. I hope they offer a free e-ticket at the airport instead.